At IPTV UK, we want to ensure you are 100% satisfied with your purchase. However, because we provide digital, non-tangible, irrevocable goods, we have a specific refund structure.

1. 24-Hour Trial Period We strongly encourage all customers to purchase a 24-hour trial before committing to a long-term plan. Refunds are generally not issued for “change of mind” after a full subscription is activated.

2. Technical Issues If you experience technical difficulties, please contact our 24/7 support team first. If we are unable to resolve the issue within 48 hours and the fault lies entirely with our servers, you may be eligible for a partial or full refund.

3. Refund Conditions

• Refund requests must be submitted within 7 days of the purchase date.

• Refunds do not apply to IPTV Reseller credit purchases.

• If an account is banned due to “Account Sharing” or “Restreaming,” no refund will be issued.

4. Processing Time Approved refunds are processed within 5-7 business days and will be returned to the original payment method used.